What Happens When You Request a Nagad Payout
When you hit withdraw and select Nagad, our system checks your account wallet against the number on file. If your KYC documents are already cleared, the request moves to processing without a manual hold. Players in Dhaka and other supported areas see the funds route directly to their Nagad mobile wallet once the payout clears our review queue. If your wallet number
does not match your registered account details, the request pauses for a correction step — update the number under account settings and resubmit. We do not route Nagad payouts through bKash or Rocket rails, so make sure you select the right method before confirming.